Accreditations, Certifications, Frameworks and Partners

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As the world’s most widely recognised quality management standard, ISO 9001 Quality Management System outlines ways to achieve, as well as benchmark, consistent performance and service. ISO 9001 helps Bates IT continually monitor and manage quality across all of our business operations, allowing us to improve the way we work at all levels.

ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. Our ISO 14001 system is designed to help Bates IT remain commercially successful without overlooking our environmental responsibilities. It helps Bates IT grow while reducing waste and energy consumption, minimising the environmental impact of this growth.

ITIL advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organisations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

PRINCE2 (an acronym for PRojects IN Controlled Environments) is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2 is also widely recognised and used in the private sector, both in the UK and internationally. The PRINCE2 method is in the public domain, and offers non-proprietorial best practice guidance on project management.

Microsoft Silver Certified Partners are Microsoft's most highly accredited independent technical support providers and offer a comprehensive range of support for Microsoft and multi-vendor products. This support includes data management, software development, application development and others. Bates became certified as a partner through a rigorous process that ensures proper use of licensing and equipment. Becoming a partner also requires the use of Microsoft technology as the primary platform for the company.

Bates IT Partner of HP Desktops, Notebooks, Servers, Storage and Printers. Bates IT is offering HP products with HP renowned quality and support and models available with a range of flexible configurations and prices for small and large businesses and enterprise customers. Bates IT has HP certified engineers and vast network of branches and resident engineers to provide quality service.

Bates IT are delighted to announce they have been approved as an official supplier of cloud services as part of the G-Cloud 9 Marketplace in the categories of Cloud Hosting and Cloud Support. This approval means that Bates IT can manage the supply of public and private cloud services inline with the government supply framework. G-Cloud is the UK Government’s framework which helps public sector buyers to purchase cloud technology and services from an approved list of suppliers. Buying services through this framework offers public sector organisations to procure through the G-Cloud without running a full tender process as terms have been agreed, therefore saving both time and money.

Brand-Rex copper systems provide the IT Manager with a complete open cabling system from the point of entry, to building distribution, to floor distribution, to wiring closet, to wall outlets, and ultimately to the desk.

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